Returns & Exchanges
At California Arts, we want you to be completely satisfied with your sustainable fashion pieces, which is why we offer a 30-day window for returns and exchanges. Please ensure all items are in their original condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip or a note with your order details.
Ship the Items
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our studio inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing